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For 2016 or newer models, Mercedes-Benz mbrace unlocks your vehicle's potential. Similar services are also offered via mbrace for 2013-2015 models.
1 Please note: the Mercedes me app only works with Mercedes-Benz vehicles from 2014 with the optional Remote Online or COMAND Online. Smart vehicles are not available in the app. The scope of the Mercedes me app's functionality may vary depending on the equipment range of your vehicle and the services booked. The Mercedes-Benz Magazine App lets users experience the full fascination of Mercedes-Benz on the iPad, iPad mini and iPhone. Every three months, the magazine publishes the latest news about innovations, new vehicle models, updated images, 360-degree views, fashion, lifestyle, design, and more. The Comand multimedia system in Cars.com’s long-term 2015 Mercedes-Benz C300 test car has a huge depth of capabilities and numerous access points to the navigation, multimedia and vehicle.
How Luxury Comes to Life
If your Mercedes is not compatible or the activation module doesn’t support your chassis don’t perform these steps or you will damage the COMAND on your Mercedes-Benz. Open the door of your Mercedes. Do not step on brakes. Do not press start. Do not start the engine. Locate the OBD2 port under the dashboard of your Mercedes-Benz.
Mercedes-Benz mbrace is a collection of services and features - available in four distinct packages - that makes your ownership experience smarter, safer, more convenient and more fun than ever before. Enjoy the base package, mbrace® Connect, standard for five years with any new Mercedes-Benz.
Remote Access
It begins with mbrace Connect, the standard mbrace package that powers many of the features of Mercedes me. This is what allows you to start your car, lock your doors, or send an address to your navigation, all from the Mercedes me app. Plus, you can easily connect with Roadside Assistance or send diagnostic data to your dealer. Services include:- Remote access from your phone or computer with Mercedes me
- Vehicle locating and tracking
- In-vehicle apps like Yelp and local search
- Remote diagnostics for easier servicing
Standard for the first 5 years
Remote Access Services
- Remote Start [1],[2]Start your vehicle from anywhere, and if climate controls were on, they will automatically heat or cool to your last setting.
- Remote Door Lock & UnlockLock or unlock your vehicle from virtually any location with the Mercedes me app on your iOS or Android smartphone. You can also do this with a phone call to the mbrace Response Center (operator assistance requires the mbrace® Secure package).
- Remote Horn & LightsHelp locate your car in a crowded lot, or call attention to it in an emergency, by remotely sounding the horn and flashing the exterior lights for a period of five seconds. This feature is accessible through the Mercedes me app.
- Send2Benz [3]Lets you send an address from the Mercedes me app on your phone directly to the COMAND navigation system in your car. When you get to your car, you can start navigating right away, or save the address in the system’s memory.
- Vehicle Finder [1]View your car’s location on a map on your smartphone, if you’ve forgotten where you parked or want to monitor your vehicle.
- Roadside Assistance ConnectionIf your Mercedes-Benz needs a jump start, its spare tire installed, or if you have any other vehicle trouble, one button puts you in touch with our legendary Roadside Assistance. Even before your conversation begins, the vehicle transmits its GPS-based location and information about its model and color to the Roadside agent.
- Valet Protect [1]Set up a boundary on your smartphone, and receive a text message alert if your car is turned on, off or exits the “virtual fence.”
- Dealer InformationEasily contact your preferred dealer, or receive assistance in finding one that’s nearby, with the push of a button in your car or via the Mercedes me app. A live assistant can not only look up the dealer for you, but also place the call to connect you to the desired department.
- Curfew MinderMonitor use of your vehicle by receiving alerts when your vehicle has been started during a specified time or date.
- Speed AlertReceive text alerts if the vehicle exceeds a speed that you select and set up on the Mercedes me app.
- Driving JournalSee where your Mercedes-Benz has been driven using an online map with a “breadcrumb” trail of its recent locations.
- Travel ZonesSet up virtual boundaries and be alerted if the vehicle travels across them.
Infotainment Services [3]
- Local Search provided by HEREWherever you’re headed, Local Search provided by HERE can help you get there quickly and easily. You can save search results, call listed phone numbers, and start navigating with just a few clicks.
- Yelp® [4]Search actual user reviews of restaurants and businesses with Yelp, and navigate directly to the destination of your choice.
- NewsKeep up-to-date on the latest online news from around the world. You can even share news stories via email.
- Point-of-Interest DownloadUsing the Send2Benz feature on Mercedes me, it’s easy to find a Point of Interest and send its address to your vehicle’s navigation system. When you’re ready to go, you can start your route guidance based on your vehicle’s current location with just a few clicks.
- My MBFSCourtesy of Mercedes-Benz Financial Services, you can now look up your account details, make a payment, contact a dealership and more from the driver’s seat.
- Morningstar® Finance [5]Receive global market data, search among more than 400,000 investment offerings, and create a personalized Watch List for financial updates.
- Gas Stations & Fuel PricesSearch for the least expensive fuel in your area and get directions to the nearest provider.
- Traffic CamerasWith access to thousands of traffic cameras in more than 250 U.S. cities, you can get visual verification of traffic flow, incidents and weather-related road conditions near your current location, along a specific route or near your destination.
Vehicle Diagnostics Services
- Remote Diagnostic TestYour dealer can remotely retrieve diagnostic vehicle data in order to determine what kind of service your vehicle needs, potentially saving you an extra visit for a preliminary diagnosis and saving you time spent in the dealership when it’s time to have the service done.
![Mercedes Mercedes](/uploads/1/3/3/8/133849255/342769326.png)
Safety & Security
The mbrace® Secure package uses cutting edge technology to keep you safe inside your car, and informed when you're not. So if you're ever in an accident, someone is on the way, and if your vehicle is ever stolen, you're the first to know. Services include:- Automatic collision and alarm notifications
- SOS/Emergency call capabilities
- Safe Ride if you're ever unable to drive
- Crisis Assist in the event of a disaster
6-month free trial, $199/year thereafter
Safety, Security & Convenience Services
- Automatic Collision NotificationWith mbrace Secure, if an air bag or seat-belt Emergency Tensioning Device is activated, your Mercedes-Benz can automatically place a call to the mbrace Emergency Response Center, including reporting your location, even if you can’t.
- Stolen Vehicle Location AssistanceThe GPS system that’s built into your Mercedes-Benz can assist authorities with stolen vehicle recovery. Once you file a police report, a phone call to mbrace offers a safe and effective way to help the police locate and recover your car.
- SOS/Emergency CallIf you ever need help, or see someone else who does, one button in your Mercedes-Benz can connect you to trained emergency response personnel who can stay on the line until help arrives.
- Agent-Assisted Door Lock & UnlockLock or unlock your vehicle from virtually any location with a few taps on your smartphone. Or if you’ve locked your smartphone in the vehicle, borrow a phone to call the mbrace Response Center, and an agent can unlock it for you.
- Automatic Alarm NotificationYour vehicle’s factory-installed antitheft alarm system can send you an alert via email, text message or phone, whichever is your preference, if the alarm is triggered while the vehicle is parked.
- Crisis AssistIn the event of a disaster, an Emergency Response Specialist is just a button away to provide you critical, real-time guidance and support with evacuation and shelter information, as well as help after the event (e.g. aid station locations, contacting family, contacting insurance carriers.)
- Dealer ConnectEasily contact your preferred dealer, or receive assistance in finding one that’s nearby. With the push of a button in your car, a friendly mbrace operator can not only look up the dealer for you, but also route your call directly to the desired department.
- Safe RideIf you find yourself unable to drive, mbrace can help you contact a family member or taxi company for a ride home.
- Vehicle InformationFrom setting the clock to understanding an indicator light, you can connect to a trained product specialist with the push of a button in your car or using the Mercedes me app, anytime you have a question about your car and its features.
Travel & Assistance
At Mercedes-Benz, we know that time is the greatest luxury of all. With an mbrace® Concierge package, you have your own personal assistant who can help you with dinner reservations, event tickets, travel arrangements, and more. And you can access them anytime using the i-button or the Mercedes me app. Services include:- Mercedes-Benz Concierge
- Location-based traffic
- Location-based weather
- Turn-by-turn route assistance
![Mercedes Mercedes](/uploads/1/3/3/8/133849255/565567003.jpg)
3-month free trial, $20/month thereafter [6]
Personal Assistance Services
- Mercedes-Benz ConciergeEnjoy virtually unlimited assistance from a helpful agent with knowledge and resources to aid with almost any request. Contact an expert Concierge when you’re on the road, or from the Mercedes me app on your smartphone. Get expert recommendations and reservations for travel and dining out, tickets to events, and answers to almost any question.
- Points-of-Interest (POI) Destination Download [3]Plan your routes on-the-go with the touch of a button. A specialist will help you select a point of interest (POI) from over 15 million POIs and then send the address to your vehicle’s navigation system. Then you can access directions based on your vehicle’s current location.
- Location-Based TrafficHear up-to-date voice-delivered traffic information in your car, based on your current vicinity or along preferred routes that you set up online (up to eight routes may be programmed).
- Location-Based WeatherListen to the latest weather conditions, forecasts and alerts, based on your current location.
- Turn-by-Turn Route AssistanceEnjoy operator-assisted turn-by-turn route instructions to virtually any destination, including more than 15 million Points of Interest (POIs) in our database. The assistant can also download the POI directly to your car's COMAND navigation system.
Entertainment
The mbrace® Entertain package makes driving your Mercedes-Benz even more enjoyable by providing a never-ending soundtrack to your ride. Choose from millions of stations, playlists, and podcasts from around the world, all searchable by location, genre, and name. Services include:- In-vehicle WiFi hotspot
- TuneIn Radio
- iHeart Radio
3-month free trial, $18/month thereafter [6]
Internet Radio, Online Maps, & WiFi Services
- TuneIn RadioListen to more than 100,000 radio stations and 2 million podcasts from around the world, searchable by location, genre, station type, station name and even station call sign.
- iHeartRadio [7]This all-in-one digital radio service lets you find more than 1,500 Live Stations or create commercial-free, all-music Custom Stations featuring songs from the artist you select and similar music.
- WiFi [8]Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
Mercedes me
Mercedes me is the ultimate ownership experience from Mercedes-Benz. Powered by mbrace, Mercedes me connect allows our drivers to utilize many of their free mbrace Connect features, including Remote Start, Lock/Unlock, Send2Benz, and Vehicle Monitoring - all from the Mercedes me app. Plus, you can log in to view your manuals, maintenance info, how-to videos, financial terms, and more. Discover more on Mercedes me, and sign up to get started.
Visit Mercedes meAvailable on iOS and Android
Frequently Asked Questions
Have a question?Ready to subscribe?
New subscribers & general questions:
(888) 581-6915
(888) 581-6915
Current mbrace subscribers:
(866) 990-9007
(866) 990-9007
The mbrace information above only pertains to 2016 Mercedes-Benz models and newer.
mbrace for 2013-2015 modelsTerms of Service|Privacy Policy
The Mercedes-Benz app that connects your car to your mobile, tablet or PC
Available on all Mercedes-Benz, including older models with the use of an adaptor and digital link-up, Mercedes me offers a range of online services that seamlessly connect your car to your Smartphone, tablet or PC.
Designed to enhance the overall motoring experience, Mercedes me offers the highest standards of care and support as well as innovative services that work towards taking the stress out of certain motoring aspects, such as parking and navigating your way to an unfamiliar location.
Mercedes me connects your car to your device via the Mercedes-Benz app which is available for Android and iOS and can be downloaded on to your smartphone or tablet. Alternatively, Mercedes me can connect to your car via the online portal. Spotify and hulu free.
Fuel Check
Never get caught out again- the Fuel Check function allows motorists to keep an eye on fuel levels remotely.
Checking your fuel levels from the comfort of your home, or even your office at work is now possible, with the Mercedes me Fuel Check function. Your smartphone or tablet will simply display your fuel level via the Mercedes me app.
This function is available as standard on all vehicles with COMAND, excluding E-Class. Option to purchase from Mercedes me connect store for all other vehicles subject to specification.
Parked Vehicle Locator
There's nothing worse than parking in a location that you are not familiar with and being unable to locate your vehicle by forgetting where you have parked.
Luckily, the Mercedes me Parked Vehicle Locator function makes forgetting where you have parked your vehicle a thing of the past.
By displaying your cars location on a map via your smartphone or tablet, parking in unfamiliar places no longer needs to be a stressful part of driving.
This function is available as standard on all vehicles with COMAND, excluding E-Class. Option to purchase from Mercedes me connect store for all other vehicles subject to specification
Remote Car Lock
Ensure your car is secured at all times by using the Remote Car Lock, a function available with the Mercedes me technology.
This function allows you to lock the doors of your parked car from your smartphone or tablet, even if you're away from the vehicle. Simply use the Mercedes me app to access this function.
This function is available as standard on all vehicles with COMAND, excluding E-Class. Option to purchase from Mercedes me connect store for all other vehicles subject to specification
Access Remote Parking
The Remote Parking Assist service offered by Mercedes me takes the stress out of parking, allowing you to park your car remotely, and also detects parking spaces as your car drives past them.
Mercedes Benz Online Chat
Simply step out of your car and use the app on your smartphone to control the parking manoeuvre from outside the car- the sensors and automatic steering/breaking allows your car to fit in the tightest of spaces, without a struggle.
Includes 3-year subscription fee of £89. Available on E-Class models with Premium or Premium Plus pack and 360° camera only
Send to Car Function
This service allows you to discover the best route possible for your journey by allowing you to send destinations directly to your Mercedes-Benz navigation system.
The Send to Car function puts motorists at ease, knowing that they are on the most efficient, fastest or shortest route, depending on preference.
Standard on all vehicles with COMAND. Available to purchase from Mercedes me connect store for all other vehicles subject to specification.
Temperature Control
The Pre-entry Climate Control service is perfect for frosty mornings or hot summer days.
Using your smartphone or tablet, motorists are able to control the temperature of their car and establish an ideal climate for an enjoyable driving experience from the touch of a button.
Mercedes Me App Download
This function is only attainable with Plug-In Hybrid and Electric Drive models.
All Mercedes-Benz owners can benefit from this unique and contemporary piece of technology. If your Mercedes-Benz doesn't come with Mercedes me connectivity, or if you have an older model but still want to benefit from this innovative piece of technology, you can take advantage of all the functions offered using the Mercedes me Adapter.
Supported on both iOS and Android, the Mercedes me adapter allows you to connect your car to all of the Mercedes me Adapter features using your smartphone.
The Mercedes me Adapter reads your vehicle's data and sends it to the adapter app and permits access to all the features of your Mercedes me Adapter on your device. The Mercedes me adapter can be fitted to your vehicle at your local dealer. https://treeindustries458.weebly.com/spotify-download-working.html.